by Haggis, 16 February 2008

Good easy to use website with excellent prices. However they let themselves down badly on export orders by quoting a freight rate at the time of ordering which is then followed up with an email stating that they are having problems with their regular couriers with non or late deliveries and quote a new rate using a tracked courier. On 2 orders I placed some 8 months apart they quoted rates that were 3 and 12 times the original freight rate. This somewhat takes the gloss of their performance.

by Jhb Stonesby, 27 July 2007

Ordered a Dimplex wall heater it arrived damaged in transit, company was excellent in dealing with problem and I had a replacement in two days. The company kept me well informed at every stage. Very good company to deal with.

by Alan In Northampton, 28 April 2007

I've used TLC twice recently for internet orders, and the service really could not be better. Well packed goods were delivered next day.

by Leeanddee, 20 February 2007

ordered a ceiling fan online says online that its in stock but shop has no stock,telephoned to let me no and cancelled order

by Mr Keenan, 19 July 2006

I have used the internet for shopping for many items and this companys web site was easy to use. They were easy to contact concerning any queries and they delivered the next day. I would recommend this company to anyone...

by Flipchuff, 08 March 2006

Excellent site, company and service and all this at really great prices!

by Ocasp, 25 February 2006

I have been a cyber shopper for almost 5 years and deal with 20 companies each week there is not a better more customer driven company on the internet in my experience.