| Overall Rating: |
 |
| Customer support: |
 |
| On-time delivery: |
 |
|
parts missing, no tracking, no customer service, never anyone to answer the phone always answering machine, website not descriptive enough
|
|
| Overall Rating: |
 |
| On-time delivery: |
 |
|
Taylors were let down by the supplier who sent the wrong items and the delivery service who did not perform at all well.
|
|
| Overall Rating: |
 |
| Customer support: |
 |
| On-time delivery: |
 |
|
The problem was with their suppliers packaging. I would suggest that the packaging was not appropriate for Mail order.The lack of instructions and a parts list may challenge some people when assembling this item. If these were available online to be printed when ordered it would resolve the issue.
|
|
| Overall Rating: |
 |
| Customer support: |
 |
| On-time delivery: |
 |
|
Product was not as good as advertised and awaiting response to my e-mail re performance of battery life.
|
|
| Overall Rating: |
 |
| Customer support: |
 |
| On-time delivery: |
 |
|
A very good shopping experience on your easy to navigate website.
I would recomend you to any of my friends or family.
|
|
| Overall Rating: |
 |
| On-time delivery: |
 |
|
Speedy delivery, product as described.
|
|
| Overall Rating: |
 |
| On-time delivery: |
 |
|
good product, exactly as described. delivered as promised.
|
|
| Overall Rating: |
 |
| Customer support: |
 |
| On-time delivery: |
 |
|
The product was easily found on the website and at the right price.It took a little longer to arrive than the stated 10 days but was exactly as described. I'm pleased with the purchase and would use Taylors Garden Buildings again.
|
|
| Overall Rating: |
 |
| On-time delivery: |
 |
|
When I ordered I received an email stating the estimated time delay for delivery. It is customary to notify the customer when an item is ready for despatch, but I received no such notification. I had a phone call from the carrier to arrange delivery, but nothing from the seller to advise.
|
|
| Overall Rating: |
 |
| Customer support: |
 |
| On-time delivery: |
 |
|
ON delivery 2 packs of glass were broken (12 panes), Panel damaged, bag of attachements open and items missing.Hinges bent and damaged.One piece missing for the roof. On assembly one support post warped beyond use.
|
|
| Overall Rating: |
 |
| Customer support: |
 |
| On-time delivery: |
 |
|
Excellent net provision for ordering ad good contacts from them by telephone as promised a good experience overall
|
|
| Overall Rating: |
 |
| Customer support: |
 |
| On-time delivery: |
 |
|
Service was absolutely brialent
|
|
| Overall Rating: |
 |
| On-time delivery: |
 |
|
Website navigation and ordering was easy to use and customer friendly. Item was cheaper than anywhere else I searched and delivery was free both of which atrtracted me to your wesite. I would definately use you again and recommend you to friends and family. Very good service. Thank you
|
|
| Overall Rating: |
 |
| Customer support: |
 |
| On-time delivery: |
 |
|
The service I received from Taylors was excellent. However the product came direct from the manufacurers, MPB Garden Buildings Ltd. The building instructions were lacking in detail and caused some initial problems, most overcome by quess work.
|
|
| Overall Rating: |
 |
| On-time delivery: |
 |
|
Item found easily on their website, ordered online and received in the post very quickly.
|
|
| Overall Rating: |
 |
| On-time delivery: |
 |
|
No problems at all will return if they sell what I want to purchase in the future.
|
|
| Overall Rating: |
 |
| On-time delivery: |
 |
|
good follow up in email knew when to expect delivery
|
|
| Overall Rating: |
 |
| Customer support: |
 |
| On-time delivery: |
 |
|
Delivery was a pain - courier repeatedly tried to deliver when we were out. Very inflexible about when they could deliver and couldn't give even give a morning or afternoon time slot. Quite rude on the phone.
Product disappointing for the price
Extra un-ordered item was delivered and despite repeated calls to Taylors has not been picked up
|
|
| Overall Rating: |
 |
| Customer support: |
 |
| On-time delivery: |
 |
|
very friendly staff, would purchase from them again in the future
|
|
|